1. Data fiduciary
LINESKYREY PRIVATE LIMITED, CIN U01272KL2026PTC099838, is responsible for personal data processed for Lineskyrey. Privacy questions may be sent to lineskyray@gmail.com or +91 80892 75780.
2. Data we may collect
- Identity and contact information such as name, email address and phone number.
- Delivery and order information such as address, city, PIN code, items, size and quantity.
- Communications, support requests, returns and grievance records.
- Technical information reasonably generated by hosting and security systems, such as IP address, browser type, device information and timestamps.
- Cart, wishlist, cookie choices and temporary device-only account information stored in your browser.
3. How we use data
- Respond to enquiries and confirm products, prices and availability.
- Process accepted orders, payments, deliveries, cancellations, returns and refunds.
- Provide customer support and resolve complaints.
- Secure the website, prevent fraud and comply with legal obligations.
- Send marketing only where permitted and where consent has been provided; you may withdraw consent at any time.
4. Consent and other permitted uses
Where processing relies on consent, we will seek a clear affirmative action and provide a way to withdraw consent. We may also process data where permitted or required by applicable law, including for responding to emergencies, court orders, fraud prevention, accounting, taxation and legal claims.
5. Sharing and processors
We may share only necessary data with service providers such as website hosting, communications, payment, accounting, fraud-prevention, logistics and customer-support providers. When you choose WhatsApp or email, those providers process your communication under their own policies. We do not sell personal data.
6. Retention
We retain personal data only as long as necessary for the stated purpose, order and support requirements, accounting, tax, fraud prevention and legal obligations. Data that is no longer required will be deleted or anonymized using reasonable procedures.
7. Security
We use reasonable technical and organizational safeguards appropriate to the nature of the data. No internet transmission or storage system is completely secure; please do not send passwords, payment PINs, OTPs or unnecessary identity documents by email or WhatsApp.
8. Your rights
- Ask for information about personal data being processed.
- Request correction, completion or updating of inaccurate or incomplete data.
- Request erasure where retention is not required for the stated purpose or by law.
- Withdraw consent for future consent-based processing.
- Raise a grievance using the contact details below and, after exhausting our process, use remedies available under applicable data-protection law.
9. Children
Lineskyrey is not directed to children. A parent or lawful guardian should provide any information and supervise any order concerning a child. We do not knowingly use children’s data for targeted advertising or behavior monitoring.
10. Cookies, local storage and device-only accounts
We use essential browser storage for cart, wishlist, preferences and temporary device-only customer accounts. A local account stores the supplied name and email plus a salted password hash; the plain-text password is not stored. This information remains in that browser, is not synchronized to Lineskyrey or another device, and is removed when the local account or browser data is deleted. Email verification and password recovery are unavailable for device-only accounts.
Optional analytics or advertising technologies, if introduced, will be described and consent controls will be updated before use.
11. Grievances and contact
For privacy questions, correction, erasure or grievances, email lineskyray@gmail.com, call +91 80892 75780, or write to Door No. 1, Ward XVI, Neduvathoor Village, Puthur–Kollam, Kottarakara, Kollam – 691507, Kerala, India. Please include enough information to identify your request without sending sensitive credentials.
12. Effective date
This Privacy Policy is effective from 10 July 2026 and may be updated prospectively to reflect operational or legal changes.